Security

Qestral guarantees that:

House or apartment weekly service fees or contributions to the village (deferred management fees) will not alter during a resident's tenancy, unless the level of care changes. This effectively means that expenses such as rates, insurance, outside maintenance and garden upkeep are fixed for the period of a resident's occupancy.

All fees (such as the weekly service and village commencement and contribution fees) will cease when a resident leaves the village, and will not be delayed until a unit is sold.
No-one - not Qestral, nor any of its villages, nor banks, or any other party, have financial priority over village residents (we suggest that you confirm this with your solicitor - under the 2003 Retirement Villages Act).
If within 3 months from the date of occupation, a resident decides to no longer remain in a house or apartment in the village, they will receive a full refund of the purchase price without any deductions for village contributions.