Privacy Policy

Qestral Corporation LTD (“we,” “us,” “our”) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose, and protect your personal information.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, visit www.privacy.org.nz.

Changes to This Policy

We may change this policy by uploading a revised version onto our website. The change will apply from the date we upload the revised policy.

This policy was last updated on 25 March 2023.

Who Do We Collect Your Personal Information From

We collect personal information about you from:

• You, when you provide that information to us—via our website, any related services, registration or subscription processes, or through any contact with us (e.g. phone call or email).
• You, when you purchase or use our products or services.
  

How We Use Your Personal Information

We will use your personal information to:

• Verify your identity.
• Respond to communications from you, including complaints
• Conduct research and statistical analysis (on an anonymised basis)
• Fulfil any other purpose authorised by you or by the Act
  

Disclosing Your Personal Information

We may disclose your personal information to:

• Any other Qestral Corporation village sales team
• A person who can require us to supply your information (e.g. regulatory authorities)
• Any other person authorised by the Act or another law (e.g. a law enforcement agency)
• Any other person authorised by you
  

We may also transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation, or acquisition.

Protecting Your Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and Correcting Your Personal Information

Subject to certain grounds for refusal under the Act, you have the right to:

• Access any personal information we hold that is readily retrievable
• Request a correction to your personal information
  

Before acting on your request, we will require evidence that you are the individual to whom the information relates.

If we agree a correction is appropriate and can reasonably make it, we will do so. If not, we will note on your record that you requested the correction.

To exercise your rights, please email us. Include evidence of your identity and the details of your request (e.g. what information or correction you are requesting).

We may charge reasonable costs to provide copies of your personal information or to make a correction.

Internet Use

While we take reasonable steps to maintain secure internet connections, any personal information you provide over the internet is done so at your own risk.

If you follow a link from our site to another, that site will have its own privacy policy. We recommend you review it before providing any personal information.